FAQ

Frequently Asked Questions

What is a background check?
The term “background check” is often used interchangeably with “criminal history check” or “criminal history record check”. Level 1 and Level 2 Background Checks are terms used in Florida Statutes to convey the method of the criminal history record check and the extent of the data searched. In the state of Florida a Level 2 background check generally refers to a state and national fingerprint based check and consideration of disqualifying offenses.

Who is required to do a background Check?
Certain entities by law are required to have fingerprint based background check. To determine if you are required, please check with your employer or potential employer.

What is the process for completing a background check?
The process of completing a background check has been streamlined to be as easy as possible. After completing the forms, making your payment, and scheduling an appointment on this site, you simply go to the designated location with the pre-registration receipt provided and have your fingerprints scanned. In addition to the receipt provided, please bring a form of picture ID, such as a driver’s license, passport, or military ID.

When you arrive at the location for your appointment, the technician there will input your receipt information to bring up your information on the Biometric Enrollment System and then verify the data against your ID. You will then be guided through the process of scanning your fingerprints and Photo, your record will be electronically submitted to Florida Department of Law Enforcement (FDLE) and the FBI for the background check. Upon completion, you will be provided with an enrollment receipt by the technician.

You may track the status of your background check at the Florida Department of Law Enforcement (FDLE) using the TCN number provided on your receipt.

How long does it take to complete a state and national criminal history record check when fingerprints are submitted electronically?
Typically state and national criminal history record checks are completed within two to three working days of receiving the electronic submission. Your employer will contact you once the results have been submitted to the agency.

Where do I go to check the progress of my prints?
You may contact Florida Department of Law Enforcement (FDLE)  at (850) 410-8161 for  inquire about your status. You must have the TCN# when  making inquiries.

Background Check Fee

AHCA/DOH/Healthcare Related: $91.50 (with photo)
All Others: $76.50
Method of Payment:  Credit/Debit Card

Have A Question?

Emergency Call

In case of urgent, feel free to ask questions.